The short answer is that we don’t yet qualify devices for Communicator for Mac 2011 or the upcoming Lync for Mac 2011 clients, but most of our device manufacturers have good solutions that will work with the Mac clients.But if Lync also does that, why have this plugin? Well… if you have CUCM telephony in place, you might want to connect voice and video to Lync desktop users with the existing Cisco hardphone users. For those who still don’t know, cucilync is a “softvideophone” that integrates (as a plug-in) to Microsoft Lync/OCS client and provides voice and video calls, conferencing and voice-mail access to Cisco VoIP infrastructure.'One question we get asked on occasion is what devices have been qualified/certified to work for Mac. You have three options to retrieve your voice mail from a smartphone or tablet: 1) Listen to the audio email attachment that is automatically sent to your email account in Outlook, 2) Call the Outlook Voice Access number (78), 3) Use the Skype for Business mobile app 9.After a week of configurations and testing, it’s time to write a post dedicated only to Cisco UC Integration™ for Microsoft Lync v8.5.1. Q: Can I use the BTD 800 USB ML for non-Lync applications A: Yes, however BTD 800 USB ML is optimized for Lync.Yes. Q: What is the difference between BTD 800 USB and BTD 800 USB ML A: The BTD 800 USB ML is optimized for Microsoft Lync, and is recommended for that specific application. Note: MS Lync is plug&play and HeadSetup should not be installed.
Lync 2011 Keeps Disconnecting Full VoIP LicensingAnother interesting fact is that you limit the use of Lync to presence, GAL and instant messaging, which is the cheapest MS licensing option (less than half price of full VoIP licensing).The CUCIlync client starts with the Microsoft client (a few seconds later.) and attachs itself to the bottom of the window. With this approach the the user only have one menu choice to establish calls. Cisco was smart enough to provide systems administrators a group policy file to configure all domain computers with those settings.Cisco advices you to disable voice and video on Lync/MOC side. Despite of the name, you can integrate with both Lync and MOC clients and, even being a 32bit application, its runs on Windows XP, Vista and 7 32/64bits.After you install the setup package you need to configure CUCM telephony and active directory parameters on the registry. The interrupted connection is likely to ruin data on.Configuring in CUCM server is rather easy since is just a CUCSF phone associated with a userid (used on cucilync login). We have found the causes and solutions for you.Since I only have a virtual based lab (servers and workstations), i could only managed to make short time test calls (it keeps failed because of the lack of resources and USB network device redirection), but it was enough to capture a 720p videocall to show youYou can get more look and fell on the official CUCI-Lync Quick Start Video. You can switch between audio, video and webconferencing without disconnecting.If you have a webcam you can perform point to point videocalls. Is simple and intuitive with a ‘click and choose’ interface that allows you to perform simple telephony options (like transfer, conference call… ). There is not much to write about the interface window. The call control dialog window interface will appear, waiting for the person to answer.A called CUCIlync user will see an incoming call popup window notification (it performs user details and photo lookup in active directory) and if he accepts the call is established and the user presence in Lync change to busy/in a call. You can also initiate calls from a click-to-call applet (default option in CUCIlync setup) from Outlook, Office smarttags and IE/Firefox browsers.You might save on Microsoft voice/video licensing, but you need to pay for the CUCIlync software and CUCM client access. With a Lync Edge server you can provide a direct and secure internet access for Microsoft UC solution If you are outside the company you can only experience this integration with a VPN connection. If CUCM is not active directory integrated, we cannot access from CUCIlync to the CUCM phone directory (to search for a non domain user like a meeting room) an administrative burden to the IT staff – client roll-out and troubleshooting Lync and/or Cisco.And if you allow the user to make Lync calls along with CUCIlync video and voice calls… It’s a potential end user experience disaster and can lead to a project failure.I also point of some important limitations: some confusion on the end user – ex: communicator call or cucilync call, different windows pop and switch if you escalate an IM to a voice call It is a very small but impressive package with many connectivity options and supported platforms… and can cost less than a common PC WebCam. The solution allows you to bring your mobile video camera(s) to your computer and use it as a webcam with other applications. CUCIlync should be carefully evaluated like any other scenario, but in this particular case if something goes wrong you might get a bad impression about the whole solution (ex: a customer might get the ideia that the “lync videocall” is failing).This might look a commercial advertisement, but I would like to show you this very interesting software solution named Mobiola Webcam. If switch to deskphone mode, CUCIlync will not show the user status ‘in a call’ (I could not completely validate this) In short: I don’t like it and I don’t recommend it.But I will not criticize those who want to protect their investment in the existing Cisco telephony… if it’s integrated with an active directory and if you can save money by not licensing Lync/OCS voice features.Remember: An UC business case is all about end-user experience and productivity. Mobilia Nokia Webcam ready to use in MOCAfter installing the software on your mobile, on the PC and establish the connectivity with the applications, the Mobiola appears on Windows as a Webcam device and can be used by other applications… especially UC ones. With the user interface you can also take snapshots, record a video or even add effects to the live video stream. At least I could do that with my Nokia E71.Another cool feature is that I could switch and use my main phone camera, also the front mini-camera and even show the mobile display on my Windows 7 laptop. ![]() Ability to escalate directly to Cisco WebEx Meetings If you are using the phone on your computer, only the voicemail features are supported.Some interesting new features (most we already have on OCS/Lync): Sadly enough, In a virtualized desktop environment, full audio and video capabilities are only available on CUPC when you are using the desk phone for phone calls. Contact pictures can be retrieve from a central location, including Active Directory (this was available since earlier versions!). I start working with Cisco one year before OCS, but when I finally got my hands and manage to successfully install v7 of CUPS (presence server) and CUPC, I realized why Cisco was one of the UC market leaders, especially with the v8.The interface is appealing and easy to use, the context menus and options are on the right place. Cisco Unified Personal Communicator 8.5 looks a serious Lync competition. Support for deskphone control of the latest Cisco Unified IP Phone models VGA and 720p high definition video resolutions Wideband audio codec’s for higher fidelity audio Administrator have the ability to enable/disable IM and presence status capabilities. Click to communicate support (tel:uri was possible on v8.0) Print artist downloadAbility to initiate & add participants to multiparty audio/video conference calls.You can check the release notes for these a other details.
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